Privacy Policy

 

This Privacy Policy sets out how MAC Innovations NZ Limited (InsureUs, we, us, our) handles personal information that is collected when you (User, you, your) use the TrustUs Service, or the InsureUs website, any related websites or applications operated by InsureUs. 

 

You own your data

 

Your Personal Data remains yours.

InsureUs is an online system which does not store financial information about an individual as provided or entered by that individual.

InsureUs will only store information that is entered by the Users, at a Users instruction.

The data entered, or imported on instruction, by the Users remains the property of the User and InsureUs will not use nor make available for use any of this information without permission of the User.

 

You control who has access to your data

 

It is the User's responsibility to keep their passwords safe. It is the Administrators responsibility to ensure that any Users that are invited to use the account have permission to view the information stored in the InsureUs account.

 

Information InsureUs collects

 

InsureUs may obtain personal data from you (Personal Data) as a result of you or another user of the InsureUs Service or the Website:

(a) providing InsureUs with your name, email address, physical address, date of birth, Inland Revenue Department Number, telephone number, payment information and/or other details when an account is created for the InsureUs services;

(b) submitting any information when using the InsureUs service or the Website;

(c) emailing or otherwise contacting us in relation to the InsureUs services or the Website; or

(d) otherwise providing information to us.

If you submit any Personal Data to us that relates to another individual, you must ensure that you have all the necessary consents from that individual to allow us to use the information in accordance with this Privacy Policy. 

 

Use of Personal Data

 

InsureUs may collect, hold, use and disclose your Personal Data for a number of purposes, including:

(a) to manage, monitor, develop and improve the InsureUs services and the Website;

(b) to contact you about the InsureUs service or the Website;

(c) as part of InsureUs' efforts to keep the Website safe and secure; and

(d) do anything otherwise required or permitted by law.

 

Disclosure

We will not share your Personal Data with third parties except:

(a) as required for the preparation of relevant documentation;

(b) to the extent necessary for those third parties to provide services to InsureUs in connection with the InsureUs services, the Website or to operate the TrustUs business; and

(c) as otherwise expressly permitted under this Privacy Policy or in our Terms and Conditions.

Except as described in this Privacy Policy, we will not disclose or use your Personal Data without your permission, unless required or permitted by law.

 

InsureUs monitors system usage

 

InsureUs has access to and may use aggregate information such as number of associated Users, number of transactions and billing information for the purpose of billing and monitoring server and software performance as well as for other internal purposes of InsureUs.

InsureUs staff can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using InsureUs so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system.

All aggregated usage information is stored in a secure InsureUs data warehouse facility.

 

Your data is sent securely across the internet

 

InsureUs servers have issued security certificates so all data transferred between the Users and the InsureUs servers is encrypted.

However, the internet is not in itself a secure environment.

Users should only enter, or instruct the importation of, data to the database within a secure environment.

This means that the User's browser must support the encryption security used in connection with the InsureUs servers.

 

InsureUs does not store credit card details

 

If you pay for InsureUs services by Credit Card, your credit card details are not stored by InsureUs and cannot be accessed by InsureUs staff.

Your credit card details are encrypted and securely stored by Direct Payment Solution to enable InsureUs to automatically bill your account on a recurring basis.

Review Direct Payment Solutions Privacy Policy

 

InsureUs will give you access to your data at any time

 

A User may request access to their Personal Data that is held by InsureUs, and InsureUs will delete it or correct it upon a User's request.

The Users data may be permanently deleted by InsureUs 90 days after the User stops paying to use InsureUs, or at the Administrators request.

Your browser stores only enough information to keep you logged in

InsureUs uses temporary cookies to keep a session open after a User logs in.

These cookies do not contain any information about the User and will automatically expire 45 minutes after the session is finished.

 

You can opt-out of any email communications

 

InsureUs sends billing information, product information, service updates and regular customer newsletters to registered Users via email.

Where appropriate email communication will contain clear and obvious instructions describing how the User can opt to be removed from the mailing list. InsureUs will immediately remove any User upon request.

You are responsible for checking the privacy policy of any third-party websites we link to.

The InsureUs website may contain links to third-party websites. InsureUs takes no responsibility for the privacy practices or content of these websites.

This policy may be updated from time to time.

InsureUs reserves the right to change this policy at any time and any amended policy will be posted on this website.

 

Please read our Terms and Conditions

 

All use of software available on this website is subject to TrustUs Terms and Conditions. In the event of a conflict or disagreement between this Privacy Policy and the Terms and Conditions, the Terms and Conditions will prevail.